Refund policy

30-day money-back guarantee

If PilotAcademy is not right for you, request a full refund within 30 days of your order date. This applies to memberships and single question bank purchases.

How to request a refund

Payments are processed by our reseller and Merchant of Record, Paddle. Request a refund at paddle.net using the email address on your receipt, or email us at support@pilotacademy.app and we will arrange it for you.

After a refund

Refunds are returned to the original payment method, usually within 5–10 business days depending on your bank. Premium access ends when the refund is issued; your study progress is kept in case you come back. Renewals can be cancelled at any time from the billing page — cancelling keeps your access until the end of the period you already paid for.

PilotAcademy — support@pilotacademy.app